Your Privacy Matters
We are committed to protecting your personal information and your right to privacy.
Last Updated: December 22, 2024
Our Commitment to You
At SoftFaster, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, products, and website. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access our services.
Information We Collect
Personal Information
When you use our services, we may collect personal information such as your name, email address, phone number, and payment information. This information is collected when you register for an account, make a purchase, or contact us for support.
Usage Data
We automatically collect certain information about your device and how you interact with our services, including IP address, browser type, operating system, pages visited, and time spent on our platform.
Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and deliver personalized content. You can control cookie preferences through your browser settings.
How We Use Your Information
Service Delivery
We use your information to provide, maintain, and improve our services, process transactions, send you technical notices and support messages, and respond to your inquiries.
Communication
With your consent, we may send you promotional emails about new products, special offers, or other information we think you may find interesting. You can opt-out of these communications at any time.
Analytics and Improvement
We analyze usage data to understand how our services are used, identify trends, and make improvements to enhance user experience and develop new features.
Data Security
Protection Measures
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes encryption, secure servers, and regular security audits.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, comply with legal obligations, resolve disputes, and enforce our agreements.
Third-Party Services
We may use trusted third-party service providers to help us operate our business. These providers have access to your information only to perform specific tasks on our behalf and are obligated to protect your data.
Your Rights and Choices
Access and Control
You have the right to access, update, or delete your personal information at any time. You can manage your account settings or contact us directly to exercise these rights.
Data Portability
You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format.
Opt-Out Options
You can opt-out of marketing communications, disable cookies through your browser settings, and request that we stop processing your data for certain purposes.
Questions About Privacy?
If you have any questions or concerns about this Privacy Policy or our data practices, please don't hesitate to contact us.